Question 1

How do I book an appointment with a doctor?

Accepted Answer

Create an account, choose a doctor and time slot, then create a payment request. During beta, our team confirms InstaPay or Vodafone Cash payment manually and sends the meeting access details.

Question 2

What payment methods do you accept?

Accepted Answer

During beta, payments are confirmed manually through InstaPay or Vodafone Cash. Paymob card and wallet checkout will be enabled after merchant approval.

Question 3

Can I get a prescription through video consultation?

Accepted Answer

Yes. Licensed doctors can issue digital prescriptions after a video consultation when medically appropriate. Prescriptions are available in your TawariApp account.

Question 4

Is my medical information kept private?

Accepted Answer

Absolutely. We take privacy very seriously. All your medical information is encrypted and stored securely. We comply with all health data protection regulations and never share your information without your consent.

Question 5

Are the doctors on TawariApp licensed?

Accepted Answer

Yes, all doctors on our platform are fully licensed medical professionals registered with the Egyptian Medical Syndicate. We verify each doctor's credentials before they can offer consultations.

Question 6

How do I register as a doctor on TawariApp?

Accepted Answer

Click on 'Register as Doctor' and complete our onboarding process. You'll need to provide your medical license, specialization certificates, and identification documents. Our team will verify your credentials within 2-3 business days.

Frequently Asked Questions

For Patients

For Doctors